Privacy Policy
Privacy Policy – NandaTrails
Last Updated: October 29, 2026
At NandaTrails, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, book a trek, or use our services.
1. Information We Collect
We may collect the following information when you use our website or services:Personal details: Name, email address, phone number, and age.Booking details: Trek selection, booking dates, number of participants, and payment status.Safety information: Emergency contact details and relevant medical or fitness information when necessary for trekking safety.Technical information: IP address, browser type, device information, and website usage data.
2. How We Use Your Information
We use your information to:Confirm and manage trek bookings.Send booking confirmations, itineraries, and important updates.Process payments, cancellations, and refunds.Provide customer support and improve our services.Coordinate with trek guides, accommodation providers, and transportation partners.Support participant safety and respond to emergencies.Send promotional offers and updates where permitted by law.
3. Sharing of Information
NandaTrails does not sell your personal information to third parties. We may share relevant information with trusted service providers, including trek operators, guides, payment processors, accommodation providers, and transportation partners, when necessary to deliver our services.We may also disclose information when required by law or when reasonably necessary to protect the safety and rights of our customers.
4. Payments and Security
Payments may be processed through third-party payment providers. We do not intend to store complete payment card details or CVV codes on our own servers unless supported by an appropriate secure payment system.We use reasonable security measures to protect your information from unauthorised access, loss, or misuse. However, no online system can guarantee complete security.
5. Cookies
Our website may use cookies to improve functionality, remember preferences, and understand website traffic. You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.
6. Data Retention and Your Rights
We retain personal information only for as long as necessary to provide our services, maintain booking records, and meet legal obligations.Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also withdraw consent where applicable or opt out of promotional communications.
7. Third-Party Links
Our website may contain links to external websites or payment services. NandaTrails is not responsible for their privacy practices. We recommend reviewing their privacy policies before sharing personal information.
8. Children's Privacy
Where minors participate in trekking activities, appropriate parental or guardian consent and safety requirements will apply as required by law. We handle information about minors with appropriate care.
9. Photos and Videos
NandaTrails may capture photos or videos during trekking activities. Where consent is required, we will obtain it before using identifiable customer images for promotional or marketing purposes.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised update date.
11. Contact Us
For questions or requests regarding this Privacy Policy, please contact us:
Business Name: NandaTrails
Email: info@nandatrails.com
Phone/WhatsApp: +91-82185805098
Website: www.nandatrails.com